Privacy Policy and Data Protection Notice
Last updated: 2026-07-29 · Version 1.0
Under the Turkish Personal Data Protection Law No. 6698 ("KVKK"), we would like to inform you about why your personal data is processed, who it is shared with, and what rights you have.
This website and its booking system are provided by gimmo. gimmo acts solely as a data processor, handling your data on behalf of and under the instructions of Patiler Pet Kuaförü.
1. Who is the data controller?
The controller of the personal data you share through this site is Patiler Pet Kuaförü, the business providing the service. Your booking and contact details are held in that business's own customer records.
2. What data is processed?
When you book an appointment: your name, phone and email if provided; the service, staff member and time you selected; your address if you requested an at-home service; and any notes you add. If you create an account: your name, email and, if you signed in with Google, the basic profile information Google provides. When you leave a review: your rating and review text. When you use the site: IP address, device and browser type and operating system. If you chat with the AI assistant: the content of that conversation.
3. Why is it processed?
To create, confirm and remind you of your appointment; to notify you of any changes; to maintain the business's customer records and your service history; to apply any discount or loyalty programmes; to keep the service running safely; and to meet legal obligations.
4. Legal basis
Your data is processed under Article 5 of the KVKK on the following bases: (a) necessity for the conclusion or performance of a contract — creating and managing your appointment falls here; (b) the controller's legitimate interests — service security, abuse prevention and quality measurement; (c) compliance with legal obligations; and (d) your explicit consent — obtained only for commercial messages such as campaigns and announcements, and for non-essential cookies. You may withdraw consent-based permissions at any time.
5. Who is your data shared with?
Your data is never sold. Sharing is limited to what the service requires: gimmo, which provides the website and booking infrastructure as a data processor, together with its hosting provider; SMS and email providers for appointment notifications; the AI service provider where the AI assistant is used; and competent public authorities where legally required.
6. How long is it kept?
Your personal data is deleted once the purpose for processing no longer applies or statutory retention periods expire. In practice: AI assistant conversations are deleted automatically 90 days after the last message; IP addresses kept for security purposes are deleted after 540 days; deleted records remain recoverable for 90 days before permanent removal. Appointment and customer records are kept for as long as the relationship continues and legal retention obligations require.
7. Your rights
Under Article 11 of the KVKK you have the right to: learn whether your personal data is processed and request information about it; learn the purpose of processing and whether it is used accordingly; know the third parties to whom it is transferred domestically or abroad; request correction if it is incomplete or inaccurate; request erasure or destruction within the conditions set out in the law; request that such correction or erasure be notified to third parties; object to a result reached solely through automated analysis that works against you; and claim compensation for damage arising from unlawful processing. You may submit your requests through the contact channel below; requests are answered within thirty days at the latest.
8. Data security
Your data is transmitted over an encrypted connection (HTTPS) and access is limited to authorised users of the relevant business. Each business's data is isolated from others at the software level; one business cannot see another's customer records. Access keys for external services are stored encrypted.
9. Changes
This notice may be updated from time to time due to changes in legislation or in our service. The current version is always published on this page; the date at the top shows when it was last updated.
For questions about this notice: +90 555 000 01 10